Support

At Casino Midas, we understand that sometimes you need assistance while enjoying your favorite games. Our dedicated support team works tirelessly to ensure your gaming experience remains smooth and enjoyable at all times.

Multiple Ways to Connect

Reaching our team is simple and convenient. For immediate assistance, our live chat representatives are ready to help with any questions or concerns. Email support is available at support@casinomidas.com for less urgent matters, with responses typically sent within 4-6 hours.

For those who prefer speaking directly with a support agent, our international phone line (+44-8002792969) is available, while our French players can reach us toll-free at +33-0805101094.

Round-the-Clock Assistance

Gaming doesn't stop, and neither does our support. Our customer service team operates 24/7, ensuring help is always available whenever you need it—whether it's early morning or late at night. No matter your time zone, a Casino Midas representative is ready to assist.

Expert Solutions for Every Question

Our support specialists are extensively trained in all aspects of online gaming. Whether you have questions about payment methods like Neteller, Skrill, or Visa, need clarification on bonus terms for promotions like our Welcome Bonus, or require technical assistance with games from Real Time Gaming, our team has the expertise to help.

Comprehensive Self-Help Resources

Before contacting our team, you might find quick answers in our detailed FAQ section. We've compiled solutions to common questions about account management, deposits and withdrawals in multiple currencies (USD, EUR, CAD, GBP, AUD, and ZAR), game rules, and bonus conditions.

Secure and Confidential Support

Your privacy matters to us. All communications with our support team are handled with the utmost confidentiality and security, ensuring your personal and financial information remains protected at all times.

Committed to Resolution

We take pride in resolving issues promptly and thoroughly. Our support team doesn't just answer questions—they work with you until your concern is completely addressed, whether it involves account verification, transaction processing, or gameplay assistance.

Feedback Welcome

Your opinion helps us improve. After interacting with our support team, we welcome your feedback on your experience. This valuable input helps us continuously enhance our service quality and meet your expectations better.