FAQ

Creating an account at Casino Midas is quick and simple. Visit our website and click the 'Sign Up' or 'Register' button at the top of the page. You'll need to provide some basic information including your name, email address, date of birth, and contact details. Choose a username and password that you'll remember easily but that's secure enough to protect your account. After completing the registration form, verify your email address by clicking the link we send you. Once verified, you can make your first deposit and claim your welcome bonus using promo code WELCOME. The entire process takes less than five minutes, and you'll be ready to enjoy our extensive collection of games immediately after verification.

Casino Midas offers a wide range of secure payment options to accommodate players worldwide. We accept major credit cards including Visa, MasterCard, and Visa Electron. For those who prefer e-wallets, we support Neteller, Skrill, and ecoPayz. Other available methods include PaySafeCard, Ukash, Click2Pay, Entropay, InstaDebit, Interac, Internet Banking, Online Bank Transfer, and UseMyFunds. We also accept Maestro cards for your convenience. Casino Midas processes deposits instantly, allowing you to start playing without delay. The minimum deposit amount varies by method but typically starts at $20. For withdrawals, processing times depend on your chosen method - e-wallets are usually processed within 24-48 hours, while bank transfers and credit card withdrawals may take 3-5 business days. All transactions are protected with advanced encryption technology to ensure your financial information remains secure.

Casino Midas offers a generous welcome package of up to $1,000 plus 200 free spins for new players. This bonus is spread across your first five deposits, maximizing your playing potential from the start. To claim this offer, use the promo code WELCOME during each of your first five deposits. Your first deposit will be matched 100%, with subsequent deposits also receiving matching bonuses until you reach the full $1,000 potential. The 200 free spins are awarded progressively and can be used on the popular Gemtopia Slots game. The minimum qualifying deposit is $20, and the bonus comes with a 40x wagering requirement before withdrawals can be made. This welcome package gives you an excellent opportunity to explore our extensive game library while playing with bonus funds. Remember that the welcome bonus must be claimed within 7 days of creating your account, and the wagering requirements must be completed within 30 days.

Withdrawing your winnings from Casino Midas is straightforward. First, navigate to the Cashier section and select 'Withdraw.' Choose your preferred withdrawal method from the available options, which include e-wallets like Neteller and Skrill, bank transfers, and credit/debit cards. Enter the amount you wish to withdraw (minimum withdrawal is typically $100) and complete any verification steps required. Casino Midas processes withdrawal requests within 24-48 hours, though actual receipt of funds depends on your chosen method - e-wallets are fastest (1-2 days), while bank transfers may take 3-7 business days. Before your first withdrawal, you'll need to verify your identity by providing copies of identification documents, proof of address, and proof of payment method ownership. This is a one-time process to ensure account security and comply with regulatory requirements. Note that any active bonuses with incomplete wagering requirements may affect your ability to withdraw, so check your bonus status before requesting a withdrawal.

Yes, Casino Midas operates under a legitimate gaming license and adheres to strict regulatory standards. Our operations are fully regulated, ensuring fair play and responsible gaming practices. We employ Random Number Generators (RNGs) that are regularly tested and certified by independent auditing firms to guarantee completely random and fair game outcomes. All player data is protected using advanced SSL encryption technology, meeting international security standards for online transactions. We also implement responsible gaming tools including deposit limits, self-exclusion options, and reality checks to promote healthy gambling habits. Our commitment to regulatory compliance means we adhere to anti-money laundering protocols and age verification procedures. By choosing Casino Midas, you're playing at a casino that prioritizes player protection and operates with integrity within the legal framework of online gambling regulations.

Casino Midas provides comprehensive customer support through multiple channels to ensure you can always get help when needed. Our dedicated support team is available 24/7, 365 days a year. For immediate assistance, you can contact us via live chat directly on our website - simply click the chat icon visible on any page. For less urgent matters, email us at support@casinomidas.com, and we'll respond within 24 hours. If you prefer speaking with a support agent, call our international number at +44-8002792969, or if you're in France, use our free phone number at +33-0805101094. Our multilingual support team can assist in several languages, including English, French, and others. Before contacting support, you might find your answer in this FAQ section or our detailed help center. For account-specific issues, please have your username and email address ready when contacting support to help us assist you more efficiently.